Frequently Asked Questions
Everything you need to know about your grooming journey
How long does shipping take?
We offer worldwide shipping. Orders are typically processed within 24 hours, and delivery usually takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Are your products dermatologically tested?
Yes, all Copenhagen Grooming products are rigorously tested and approved by dermatologists to ensure they are safe and effective for all skin types.
Do you offer a Growth Guarantee?
We stand by our products. If you don't see results after using our Growth Kit for 150 days, you are eligible for a full refund under our Growth Guarantee program.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, and Klarna for flexible payments.
Are your products vegan and cruelty-free?
Absolutely. We are committed to ethical grooming, meaning all our formulations are 100% vegan and never tested on animals.