Returns & Exchanges
At Copenhagen Grooming, we want you to be fully satisfied with your journey toward a better beard. If you are not happy with your purchase, we offer a 30-day return window for unopened products and a specific Growth Guarantee for our Beard Growth Kits.
Return Process
- 1.Initiate Your Return
Contact our customer support team with your order number and reason for return to receive your unique Return Authorization code.
- 2.Prepare the Package
Ensure the items are in their original packaging and securely sealed; please include a note with your order details inside the parcel.
- 3.Ship It Back
Send your package to our Copenhagen distribution center using a tracked shipping service to ensure your return arrives safely.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
